"The Garage Portal allows us to manage our Medicare population and transform value-based care by using the data to plan or strategize with our clinics how to lower the cost of care, patient attribution, quality measures performance and completion as well as tracking or monitoring hospital admissions. We work closely with the Garage Team to create a platform that adapts to our clinic needs."
Keyla Acevedo,
ACO Director of Operations at Votion
"I Appreciate the Containers format and it helps to make my work concise. Love being able to see all the total HCC scores, open care gaps, and the total AWV's to be scheduled all in one area."
Mary Alfieri,
Provider Consultant at Votion
"This technology has helped me communicate with patients that work and may not get a chance to call for an appointment and request medication refills. I think that it has brought another way for patients to connect with us rather than go through the call center. I have had many positive comments on the ease, availability, and how quickly we respond. I have had several "conversations" with patients on all topics related to their health care: appointments, medication refills, and general messages to nursing or providers. Patients would be upset if the communicator was not available. And honestly, it is much easier to contact some patients through text and sometimes easier to schedule as well."
Jacqueline Slayton,
Finger Lakes Community Health
"I firmly believe that The Garage is the best analytics partner for Labcorp. We have been working hand in hand with Pranam and his team, and the alignment between Labcorp and The Garage is truly remarkable. In order to solve the issues of access in underserved communities, we strive to collaborate with all players in the community, including the health systems, the clinics, and even the churches. To us, it's not about Labcorp. It's about working together to bridge the gap and ensure that everyone has the opportunity to receive the care they need. We recognize the importance of leveraging technology and data. Our communities need quality and affordability in their platform that brings these elements together, allowing us to streamline processes and analyze data effectively. And that's why we have chosen The Garage as a preferred national partner. We have had the pleasure of witnessing the positive impact of partnering with The Garage firsthand."
Bill Haas,
Senior Vice President, Northeastern US and Canada
Labcorp
"As we look to the future, we need the capabilities that The Garage brings to manage our members' total cost of care and provide information that our network providers need to be on top and ahead of our delivery system here."
John Lutz,
Executive Vice President, Integrated Delivery System
CDPHP
"The Garage has a way of helping us harness all our lab data and make it usable and actionable. There are many chronic conditions where those pursuing population health need lab data and clinical data, and that's where The Garage can put those pieces together and proliferate the data out to care coordinators and other stakeholders in organizations. This is a big reason why we are here with this partnership."
Brian Buesing,
Physician Systems and Value-based Care
Labcorp
"With the ability to analyze our leakage, we will have the ability to help manage our network costs and achieve higher quality metrics. We have a high leakage % already so being able to have insights into exactly what outside facilities are being utilized and drill down by each member is extremely important."
Robert Shea Wisler,
Director of Population Health and Analytics
Shore Quality Partners
"We have massive amounts of lab data. At Labcorp, we cover half of the people in the US. It's like 5,000 different diagnostic tests, and we keep it for 10 years. With Labcorp Analytics, you can define a population and metrics that you want to improve and focus on those. You can focus on them simultaneously or separately. Chronic kidney disease and diabetes are very prevalent, expensive, and have a lot of mortality and morbidity associated with them, and these conditions are diagnosed and monitored solely on lab data, so this is near and dear to our hearts. At Labcorp, we bring quality data, and it's standardized across the country."
Dr. Robert Schmidt,
Medical Director for Health Systems and Head of Population Analytics
Labcorp
"Value-based care is a transformative change for our Industry. Our continued partnership with The Garage allows us to deploy technology that reduces the friction in coordinating care and benefits our patients and communities."
Joe Taylor,
Executive Director
Community Care Collaborative of PA & NJ
"The Garage has been an exceptional partner and is completely engaged with our organization and my team, the community health team. Pranam and his team listen to our customers and understand the needs of an FQHC. They have incredible focus, and the innovation aligns with Labcorp. Pranam and his team are amazing to work with. I've been in the industry for over 20 years, and we love the partnership and want to continue growing this. It's a tremendous value add to Labcorp. It adds to our value proposition, and our mission at Labcorp is to improve health and lives, which [Bridge] certainly helps in those regards."
Joe Palughi,
Vice President of Community Health
Labcorp
"For Labcorp, we have had some analytics partners prior to The Garage. When we saw that vision of being one part of that team and bringing that to our health system partners, our health plan partners, the clinics we work with, the FQHCs, we said we want to be out in front of bringing Bridge to all of our partners."
Alissa Farrier,
Vice President, Managing Executive
Labcorp
"The entire Garage team has been a joy to work with to co-develop our robust Pop Health-Care Management system (Verity) meeting and exceeding both our caregiver's and analytics team's needs. The Garage platform affords us maximum flexibility and configurability and goes above my expectations, making our Honest goals achievable. The Garage team's responsiveness to our technical requests makes working with them a pleasure. Thanks to Garage for helping make our dreams a reality and caring about our patients, practices, and providers as much as we do!"
Mary Lou Moewe,
Technical Program Manager
Honest Medical Group
"We have had a fantastic partnership with The Garage over the last few years. Together, we have been able to provide better care for our patient's and generate savings in our ACO and other value-based contracts."
Mike Laign,
CEO
Redeemer Health
"It was great to be able to "visit" the doctor's office with a sick kid so seamlessly! I was able to log in and was immediately welcomed by a virtual receptionist. The platform was incredibly easy to use, I was able to send a chat message before, during and after my visit with any issues or concerns. Staff was very friendly and willing to help at a moment's notice. We were in and out and had a treatment plan much quicker than any other virtual visit I have ever had."
Unnamed Patient,
Finger Lakes Community Health Center
"We are excited to partner with the Garage. We needed a solution that would help us better serve our patients and prepare us for the opportunities ahead in value-based care. Their proven credentials along with the depth of their platform made this decision a no-brainer."
Mari Millet,
President and CEO
Morris Heights Health Center
"The Garage's platform, Bridge, has empowered our success in risk-based care across all payers. With Insights provided through Bridge, we have successfully challenged Foupayer findings. Our most recent challenge resulted in an additional shared savings/quality bonus of almost $240,000."
Dr. Rajan Gulati,
Founder and President
Middletown Medical
"Garage has been pivotal in building our data warehouse which feeds our supplemental data processes and positively impacts the closing of open gaps in care. Partnering with the Garage has reduced cost and overhead resulting in a great ROI."
Farid Jilani,
Optimus Health Analytics
@ SOMOS
"We have only been utilizing the Garage since the beginning of this year, but we have already seen the tremendous value they bring our organization. SQP is a small organization so the ability to utilize the Garage to pinpoint specific data and specific patients is essential to us. We have had some success in the past within our Shared Savings arrangements and now our physicians, staff and administration are hungry for data on how to improve. The Garage's reports and dashboards have provided this ability to us efficiently and effectively."
Robert Shea Wisler,
Director of Population Health and Analytics,
Shore Quality Partners
"My experience with Garage's Ignite telehealth service is wonderful! It helped us to connect with my patients in a way that was not possible before & address their needs throughout the pandemic and now."
Dr. Prasuna Nukalapati,
Prasuna R. Nukalapati MD
"Bridge has done a great job at helping us streamline our transitional care management process. Before our partnership with Garage, our clinical care coordinators had to login to each hospital portal to identify ACO patients who had recently been discharged from the hospital. Shortly after our partnership, we were able to establish an ADT feed with one of the local hospitals for emergency department visits, hospital admissions, and hospital discharges. Setting up this ADT feed has allowed our clinical care coordinators to be able to quickly identify our patients who need a follow-up call post discharge or an intervention in regard to overutilization of the emergency department.
Our goal is to establish more ADT feeds with other hospitals in our market this year to improve our coordination of care, reduce hospital admissions, and improve workflow efficiencies with our clinical care coordinators."
K.C. Hill,
Quality Director & Operations,
Quality Healthcare Development and Liberty Doctors, LLC
"SQP switched over to the Garage in December of 2021 and we have had a fantastic experience so far. We were initially hesitant to make the switch ahead of the ACO quality reporting period because we didn't want to interfere with reporting but the Garage made a smooth transition. They built a fully working quality reporting platform in an extremely short period of time. They did a great job in quickly training our team and the platform was very user friendly. We were able to utilize the platform and complete our reporting before the deadline and we even increased our quality scores in 2021 compared to previous years! We have seen a peek at our full build recently and we are excited to utilize all the robust capabilities the Garage offers. We are only days away and we could not be more excited!"
Robert Shea Wisler,
Director of Population Health and Analytics,
Shore Quality Partners
"The development of this innovative collaborative approach to managing social determinant health interventions has resulted in SOMOS Innovation ability to respond to the requirement of the contracted plans and the NYS Department of Health. This collaboration has simplified the process and has allowed us to meet the needs of those most in need for interventions on food and housing insecurity."
Vivian Torres Suarez,
Vice President, Clinical Quality SOMOS IPA
"The Garage is not only successfully guiding our providers to address quality measures at the point of care utilizing the Containers application but working side by side with us to develop tools and actionable reports to maximize opportunities in the VBC arena, such as Annual Wellness Visit reports and open Care Gaps."
Jeffrey Hirsch,
Vice President, Middletown Medical
"The Garage will give us a view to both where we have been, and where and how we might adjust our course, financially, clinically, and administratively through better referral choices, different site of care possibilities, and different clinical paths available to physicians and patients."
Cliff Frank,
Executive Director, Shore Quality Partners
"Our mission is to put the care back into healthcare and our partnership with the Garage will help us to accomplish that goal. With The Garage, we are able to intuitively make the best decisions for our patients and continuously provide quality care."
Seema Khanna,
COO,
Primary Medical Associates
"In 2021, Heartland Health ACO set out to increase our AWVs with the use of The Garage's application. We met with our practices on a monthly basis, reviewing the data available in the Garage. We took our scores from 21% in 2020 to over 40% in 2021. We had a practice go from 99 completed AWVs to almost 1000 in 2021. By meeting with our practices and utilizing The Garage, we have had a great increase in our scores."
Jean Brodowski,
President & COO, Medlink Advantage
"The Garage improved my care gaps workflow by simplifying input and providing a member view that makes it easy to see all the applicable measures in one place. No more toggling between spreadsheets! The new workflow has given me back time to focus on outreach to more members."
Catera Davall,
Team Lead, HCDI
"The Garage has been instrumental in our coordination of care for our hospital discharges by providing a connection with HIE in Florida as well as in Alabama for our ACO. They have organized the information into the portal in the TCM app. We are excited to be able to offer easy access to information about admissions, ER visits, and readmissions of patients to our provider offices. This allows coordinators to contact the patients quickly to establish the TCM visit and coordinate discharge care."
Andrea Cauthen,
CMA, CCMA, Director, Select Physicians Associates, LLC, Five Star ACO, LLC
"Knowing more and knowing early about the patients is key to success in HCC-MRA Coding and that is exactly what DeRisk App helps us with. DeRisk App is one source to see a consolidated list of all chronic conditions assessed and billed by PCP, Specialists and Hospitals in the past 3 consecutive years, and this has helped our clinicians to diagnose our patients better and help them and the ACO to achieve better health outcomes."
Arvind Chikile,
Vice President,
Quality and Risk Management, Select Physicians Associates, LLC, Five Star ACO, LLC
"The Communicator has contributed to improving the non-user engagement and helping us in achieving our goal. I believe the communicator was a good tool in helping me reach out to individuals, the communicator messages are immediate, personal and I felt with just those two factors the individual read the message and responded back fast."
Shelarina Buntley,
Clinical Improvement Specialist,
Jordan Health FQHC
"Not only is the Bridge platform best-in-class but the Garage also has the right mix of experience & expertise with technology, data & services to be our ideal partner as we serve very diverse, value-driven care needs and help our providers scale across multiple markets."
Jeramey Ward,
Director of Data & Analytics: Value Based Analytics, HCA Healthcare
"We selected the Garage's Bridge platform as the population health IT solution for HCA's Florida Care Partners statewide CIN based on the combination of robust applications and features along with pricing that made it an easy choice when compared to other vendors we evaluated. Maria Kordit, VP of Customer Success led us through an excellent implementation and we are looking forward to leveraging the full potential of the platform to drive performance under our value based payer agreements."
Jennifer Mason,
Director of Finance & Analytics, Florida Care Partners
"Garage and the Garage Team are the best in the business! Customer service consistently exceeds expectations, the platform is beautiful and easy to learn. Our participants have access to excellent trainers and every request for customization has been met. I highly recommend Garage."
Marguerite Tuthill,
Director, Value-based Contracting & Data, Community Care Alliance
"I am really enjoying the workflow provided via the Garage to work ADT notifications much better than my previous workflow. I actually have been completing my work faster and was able to ask my supervisor if I could help her with any additional projects this week because I finished my day early! I used to keep what I called my work journal or my list of patients for status checks and 30 day post discharge follow ups. Now that I am working in Bridge, this list has been made out for me and has definitely saved me a lot of time. Garage has worked diligently to cater the system to our needs, and I have no doubt that the program will be improved as we work together into the future."
Karen Sanderson,
Care Manager,
Complete Health
"The Bridge has made the collection and interpretation of patient data easy, greatly improving our ACO's ability to manage our patient population."
Melissa Rodriguez,
LPN, ACO Nurse Care Coordinator, Quality Healthcare Development & Liberty Doctors, LLC
"The Garage is a innovative company. When we want to try something new, their usual response is 'anything is possible; let's work it out together'. They listen to what our organization truly needs and take it on to help us succeed. We recently asked them to think about how we can get substance abuse detox admissions into our warehouse and then send out an alert to their primary care providers, which Garage is already working on implementing. The entire team's responsiveness to our requests and questions shows how much they truly value our partnership and their expertise in the value based care industry is apparent."
Dr. John Gillespie,
CMO, Finger Lakes IPA
"I wanted to thank each of you and other members of your team for the fast turnaround in updating the vaccine scheduler for us. Due to your outstanding efforts, we are fully prepared to handle the logistics and ensure the experience of getting vaccinated is safe and convenient for our patients."
Darcy L Shepard,
Chief Executive Officer, Middletown Medical, NY
"In my own personal effort to focus less on the computer, and more on the patient, my work model relies heavily on the support of a virtual scribe/medical assistant. The Containers application meshes exceptionally well with this work model. It is my scribe who is almost exclusively the member of my team interfacing with the Containers app to access all of the important and outstanding care gaps and quality measures, such as mammograms, annual wellness visits, colonoscopies, etc, that the patient in front of me in the exam room is due for, information which my scribe, following our already well-established work flow, is able to seamlessly bring to my attention in real time at the point of care. Containers seems like a near ideal realization of useful software in that I, the practitioner, and intended "end-user", barely knows is there, and yet, in the background, it is helping me to both optimize patient care as well as revenue. I look forward to its ongoing evolution."
Dr. Jonathan Weiss,
Middletown Medical, NY
"My sincerest thanks to the Garage team for standing this platform up in a very short period of time. It has been a great way to communicate with our patients, especially when news (and the logistics that are impacted) changes by the minute. Your platform allowed us to scale communication and deliver it in atimely manner."
John Dionisio,
Chief Information Officer,
SOMOS Community Care
"This is the second year that we have partnered with the Garage to meet our reporting needs for the CMS Web Interface quality measures extraction. Their robust Care gaps application coupled with data extracted from our practices' EMRs are critical to our organization's ability to meet our quality goals for 2020. This collaboration has streamlined our workflow and lessened the reporting burden for ACO members. We look forward to continuing to work with the Garage in improving our ability to deliver and report on key quality metrics across our various practices and patient populations."
Nancy Scroggs,
MSN, RN, CNL, Director of Care Management, Medlink Advantage
"Every crew needs a navigator and The Garage has been a fantastic way finder for us. The Bridge has given us our bearings and a clear direction with improving value in care."
Sharma Vaughn,
Executive Director,
Community Care Alliance
"We have been impressed with the flexibility and extensibility of the Bridge platform. With 5.2.0, we look forward to a new version that promises to build on the great experience we have had to-date."
Lissa Lara,
CEO, Freedom Healthcare Alliance
"The Garage has a comprehensive toolset that we can leverage to address the most challenging needs in senior housing and post-acute care."
Mark Hansen,
CEO, Santé
"With the patient at the forefront, we sought a proven solution that enables our teams to provide optimal care coordination, reporting and patient satisfaction, and we found that in The Garage. Our collaboration with the Garage will allow us to drive better care and services, while simultaneously moving the needle on key business objectives like decreasing costs and improving value."
Joe Taylor,
Executive Director, Community Care Collaborative
"My experience with Telehealth has been wonderful, the image and the sound are optimum and when patients get to understand it they greatly appreciate it."
Victor Bulnes,
PA
"I am personally very excited about everything your platform is going to bring to the table for our ACO and extremely thankful for the quick response and kindness received from your staff."
April Johnson,
Quality Practive Advisor Associate, Collaborative Health Systems, A Wellcare Company
"I absolutely love it !. I have used a couple of different platforms but never worked with a strong, multifunctional system that truly embraces the way healthcare is moving towards to."
Johanna D,
Quality Practice Advisor, Collaborative Health Systems, A Wellcare Company
"Telehealth has been a positive addition to our practice during these challenging times. While a simple telephone call can take care of the needs of a majority of my patients, such as refills, this platform has been very helpful if I need to physically see the patient and when caring for new patients who I may not have their clinical history."
Cheng Gonjon M.D.,
Imperial Medical PC
"As we all struggle together in addressing this virus, we're grateful to companies like The Garage who are taking a community-centric approach and understand that when it comes to keeping our nation healthy, we're in this together."
John Dionisio,
Chief Information Officer, SOMOS Community Care
"We are extremely pleased with the timely and expert support we received from the Garage on completing our GPRO reporting well in advance (48 days early!)"
Lissa C. Lara,
CEO, Freedom Healthcare Alliance
"The Garage's platform has everything we need as a physician-led IPA to transform and be prepared for the future of value based care. From patient data to quality gaps to financial performance management, we now have one system to access and manage all the critical information our providers need."
Dr. Erfan Albakri,
President of Florida Physicians Alliance
"The Garage's platform has a unique ability to help our providers focus on those patients that truly need an intervention. We believe it will equip all of Osler's physicians with the tools we need to be successful in value based medicine and we are very pleased with the results so far."
Dr Bellavia,
Chairman and Founder, Osler Health
"Garage's ability to go over and beyond is refreshing. For example, they conceived an algorithm that converts charge amount to cost amount in real time that positions us for high performance and have a better infrastructure to manage total cost of care."
Meghann Hardesty,
Executive Director, CBHCare IPA
"The work that the Garage has done with the PHCA and TBHA care coordination team to streamline the process of care gaps reporting has been an important piece of the effort for the organizations toward clinical integration. Detailed and effective group trainings have helped the team to achieve an elevated level of adoption and has impacted our patient's overall care gap completion. We are excited to continue refining our processes to maximize our use of the Bridge platform with the help of the Garage team."
Rich Ferrelli,
Board Member, Tampa Bay Health Alliance & Pediatric Healthcare Alliance
"The Garage CCM program has empowered patients to be active participants in healthcare decisions that reduce hospital admissions. We look forward to expanding this program in 2019."
Dr Fayyad,
Prime IPA
"The physicians we serve as an ACO are our customers and the Garage's platform has earned their confidence and buy in. There is no better testimonial to the platform's effectiveness and impact. Add to that, an amazing group of people from the Garage that are committed to our success"
Pawan Shah,
COO, Select Physicians Associates
"The Community Care Alliance is thrilled to be partnering with The Garage. It's no secret that interoperability across a single health system is not an easy task but try imagining what it would be like connecting numerous independent small and critical access hospitals and their community independent practices in multiple rural communities across the state. Up for the challenge, The Garage has not disappointed. The Garage provides a great platform, no question. But a product surrounded by a stellar customer service team, that's the golden ticket!"
Connie Mack,
MA, Executive Director, Community Care Alliance
"The Garage team is very knowledgeable and responsive. We look forward to using the platform for continued benefits to our organization."
Darcy L. Shepard,
Chief Executive Officer, Middletown Medical, PC
"What the Garage does is magical."
Dr Phil Frost,
Chairman & CEO, Opko Health
"We look forward to a long partnership with The Garage and believe the platform will help bridge the gap between our providers and our patients."
Dr. Ramon Tallaj,
Chairman of the Board of SOMOS Community Care
"I want to express my thanks to you and your team on the implementation of The Garage and The Bridge for our Accountable Care Organization and Management Services Organization. We are meeting our implementation timelines and the system functions as promised."
David Wagner,
MHCM, Chief Compliance Officer, Genuine Health Group
"Our entire team is pleased with what we have seen so far and we look forward to adding more patients to your platform. Looking forward to a very successful 2019 with the garage."
Anne Kauffman Nolon,
MPH, CEO, Hudson River Healthcare
"Throughout our search for a technology partner, we were consistently impressed with The Garage and its unique understanding of our clients' needs. We truly feel that our partnership will not only greatly benefit our clients, but ultimately improve the thousands of lives that our ACOs touch."
Dr. Don Klitgaard,
CEO and Chief Medical Officer, MedLink Advantage
"The Garage not only met all our threshold criteria but exceeded our expectations on the offered intangibles. We look forward to a long and successful partnership with the Garage team."
Dr. Alex Foxman,
President and Chief Medical Officer, National ACO
"We selected to partner with The Garage because of the versatility of their platform and their ability to centralize data analytics for multiple risk programs."
Dr. Nazmul Haque,
Founder and CEO, Reliance ACO
"We want to empower wise and secure use of patient data that leads to better health, and for these purposes, the Garage's platform is a perfect fit."
Gregory S. Henderson,
MD, PHD, President, BioReference Laboratories
"With this customizable platform, organizations can deliver a variety of health information to the patient on their personal mobile device, whenever and wherever they want it"
Asif Ahmed,
CEO, Anthelio Health
"We looked at more than 40 different platforms before we finalized on Bridge and the Garage. There's no system like it that aggregates data and gives us true insights. Our provider engagement has stepped up in a big way since adopting bridge and we are looking forward to a long partnership with the amazing crew at the Garage,"
Diane Blackburn,
Executive Director, Prime ACO in Michigan
"Bridge has a unique way of integrating and making sense of actionable data from multiple sources. It's very easy to use and brings all population health management features together in one platform. We look forward to using it across our entire network and manage our at-risk population,"
Steve Christoff,
Executive Director of Select Physicians ACO in Florida
"We have been able to integrate multiple ACOs on Bridge in rapid time. The scale and breadth of the platform allows us to understand our data better and operationalize necessary workflows with our providers,"
Dr Jay Chowdappa,
CEO, NEXT healthcare solutions in New Port Richey, Florida
"The Garage's ability to analyze data from multiple sources and provide valuable insights is a unique differentiator. Using their technology is a core strategy for our success,"
Dr Greg Naman,
President of Nuwell Medical Network in Detroit, Michigan
"Bridge allows us to manage our at risk population on demand by exception. It truly is a system of intelligence and we are excited to partner with The Garage,"
Randy Cook,
CEO of Ampliphy physician services in Franklin, Tennessee
"Bridge delivers real time analytics, on demand. The platform is extremely customizable and fits well with our growing needs to be better manage our IPA."
Seema Khanna,
COO, Premier Medical Associates
"One challenge with our technology needs is that we have several programs that we run for our Physician groups. I needed a platform that could scale as we grow and be agile enough to solve all of our different program needs. I found that platform in Bridge and their team has been awesome to work with!"
Sid Morgan,
CEO, AEGIS
"I just wanted to let you know how pleased everyone is with the Engage Product. The administrative team was very impressed with the functionality and how easy it is to use. This will be extremely helpful to our patients, as they access their specific information from anywhere/everywhere."
Maggie Ratliff,
CIO & Sr Vp, Sarah Bush Lincoln Medical Center
"I want you to know that we are very pleased with the quality of service your team provided to us. I sincerely appreciate your responsiveness and the way you conduct business. We would highly recommend your company to others because of our satisfaction with your service. We look forward to doing business with you for years to come."
Cindy Robinson,
CEO, Family Health Solutions
